We create inspiring celebrations

Payment Terms and Conditions

  1. Deposit and Payment

    • A payment of 100% of the total package price is required to secure the booking.
    • This is to ease our administrative work for birthday parties. 

  2. Cancellation Policy

    • More than 30 days before the event: A 50% cancellation fee applies. 
    • An administrative costs of $5 may apply for refund of amount $150 or less.
    • Less than 30 days before the event: A 100% cancellation fee applies.

  3. Postponement Policy

    • Clients may postpone the event without penalty if a valid reason and supporting proof (e.g., medical certificate, government advisory) is provided.
    • The rescheduled date is subject to availability and must be within 2 months of the original event date. Special concession for postponing events for up to 12 months is subjected to approval for valid reasons with supporting proof.

  4. Changes to Booking

    • Any changes to the event package must be communicated at least 7 days in advance. (We will try to accommodate to changes if it is within our ability. Clients are to state changes explicitly so we know and can make updates.)
    • Additional costs may apply for upgrades or changes requiring extra resources.

  5. Force Majeure

    • In case of unforeseen circumstances such as extreme weather, government restrictions, or emergencies, Mr Bottle’s Kids Party will offer rescheduling options without penalty.

Reasons for our Terms

  • Cancellation Fees: These protect the business from revenue loss, as slots could have been allocated to other customers. The 50% fee covers administrative work, prepartion work, design work, deposit to secure vendor and artists and other miscellaneous expenses. The 100% fee accounts for last-minute logistics and resource commitments.
  • Postponement Flexibility: Allowing postponements with valid proof ensures fairness to clients while preventing abuse of the policy.
  • Balance Payment Before Event: Ensures service providers and vendors are compensated on time, reducing last-minute payment risks.
  • Changes and Force Majeure: Providing a clear window for changes allows smooth event planning, while force majeure policies ensure fairness in unavoidable situations.